Effective Date: June 9, 2026
The American Diversity Initiative ("ADI", "Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you choose to share with us.
This Privacy Policy explains how we collect, use, store, disclose, protect, and manage personal information when you visit our website, create an account, enroll in a course, register for a webinar or event, participate in a certification program, purchase training, download educational resources, subscribe to our communications, or otherwise interact with us.
This Privacy Policy applies to personal information collected through our website, learning platforms, student portals, registration forms, email communications, virtual classrooms, customer support interactions, and other services operated by American Diversity Initiative.
By accessing or using our website, training platforms, products, or services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy is intended to comply with applicable privacy laws, including:
• Applicable United States federal and state privacy laws
• The European Union General Data Protection Regulation (GDPR), where applicable
• The UK General Data Protection Regulation (UK GDPR), where applicable
• Other privacy laws that may apply based on your location
1. Who We Are
American Diversity Initiative ("ADI") is a global education and training organization that provides professional development, workplace learning, certification programs, and educational resources for individuals, organizations, government agencies, educational institutions, and corporate teams.
Our programs may include training and education in areas such as:
• Workplace culture and organizational effectiveness
• Diversity, equity, inclusion, accessibility, and belonging (DEIAB)
• Human resources and people management
• Compliance and workplace conduct
• Communication and interpersonal skills
• Leadership development
• Professional development and continuing education
• Employee engagement and team performance
• Organizational learning and workforce development
• Certifications and credentialing programs
• Webinars, workshops, virtual events, and online learning
• Educational memberships, digital resources, and learning tools
We deliver learning experiences through online courses, virtual classrooms, webinars, live and on-demand training programs, certification pathways, educational resources, learning management systems, and related educational technologies.
Our mission is to provide practical, accessible, and impactful learning experiences that help individuals and organizations develop knowledge, strengthen workplace culture, improve professional effectiveness, and support lifelong learning.
2. Personal Information We Collect
Depending on how you interact with us, we may collect:
Contact Information
• Name
• Email address
• Phone number
• Mailing address
• Country or region
Student and Learning Information
• Student account information
• Course registrations
• Enrollment records
• Learning progress
• Course completion status
• Assessment and examination results
• Certification records
• Learner feedback and evaluations
Transaction Information
• Billing information
• Payment information
• Purchase history
• Subscription information
• Invoices and receipts
Payment transactions are generally processed through secure third-party payment providers. We do not store complete payment card information on our servers.
Technical Information
When you visit our website or use our learning platforms, we may automatically collect:
• Browser type
• Device information
• Operating system
• Pages visited
• Referral source
• Session information
• Learning platform activity
• Cookie data
• Analytics information
• General geographic location information
Communications Information
• Emails and messages
• Customer support requests
• Survey responses
• Testimonials
• Reviews
• Event registrations
• Webinar participation information
3. How We Collect Information
We may collect information when you:
• Visit our website
• Create an account
• Enroll in a course or training program
• Purchase a product or service
• Register for a webinar, workshop, event, or certification program
• Download resources
• Subscribe to communications
• Complete surveys, assessments, or evaluations
• Participate in online learning activities
• Join virtual classrooms or webinars
• Submit assignments or coursework
• Contact customer support
• Provide feedback, reviews, or testimonials
• Interact with our website, emails, advertisements, or social media content
We collect personal information directly from users, organizations, service providers, and through technologies used to operate, secure, and improve our services. We collect only the information reasonably necessary for the purposes described in this Privacy Policy.
4. Why We Collect Information
We may collect, use, and process personal information to:
• Create and manage learner accounts
• Deliver educational programs and certifications
• Process registrations and purchases
• Verify participation and completion
• Issue certificates and credentials
• Provide customer support
• Respond to inquiries
• Send requested information and resources
• Process payments and transactions
• Manage subscriptions and memberships
• Improve our programs, services, and user experience
• Conduct analytics and reporting
• Comply with legal obligations
• Protect our systems and users
• Prevent fraud and unauthorized access
We do not collect personal information without a legitimate business purpose.
5. Legal Basis for Processing (GDPR and Similar Laws)
Where required by applicable law, we process personal information based on one or more of the following legal grounds:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Protection of vital interests
• Legitimate business interests that do not override your rights and freedoms
6. Consent
By providing personal information to us, enrolling in a course, registering for an event, creating an account, purchasing training, or otherwise interacting with us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
You may withdraw consent at any time, subject to legal, contractual, educational record, and service delivery requirements.
7. Email Marketing
With your consent, we may send:
• Course updates
• Educational resources
• Newsletters
• Event invitations
• Professional development opportunities
• Promotions and special offers
We strive to comply with applicable email marketing, anti-spam, and communications laws in jurisdictions where we operate.
You may unsubscribe at any time using the unsubscribe link included in our communications.
We may continue sending transactional or service-related communications regarding your account, purchases, certifications, enrollments, or legal obligations.
8. Student Accounts and Learning Platforms
To provide educational services, we may create and manage learner accounts and use learning management systems (LMS) and other educational technologies.
These systems may collect information regarding:
• Account activity
• Course participation
• Learning progress
• Assessment results
• Certification status
• Completion records
This information is used solely for educational administration, learner support, reporting, certification management, and service improvement.
9. Course Progress, Assessments, and Certifications
We may collect and maintain records relating to:
• Course enrollment
• Attendance
• Assignments
• Assessments and examinations
• Course completion
• Certifications and credentials
• Continuing education activities
These records may be retained as necessary to verify educational achievements, administer programs, meet accreditation requirements, and support learners.
10. Webinar, Virtual Classroom, and Call Recordings
With appropriate notice and, where required, consent, we may record:
• Webinars
• Virtual classrooms
• Training sessions
• Workshops
• Support calls
• Educational presentations
Recordings may be used for educational delivery, quality assurance, documentation, learner support, compliance, and program improvement.
You may request that a support call not be recorded where feasible.
11. Cookies, Analytics, and Tracking Technologies
We may use:
• Cookies
• Pixels
• Tags
• Analytics tools
• Session tracking technologies
• Learning analytics tools
These technologies help us:
• Improve website functionality
• Measure learner engagement
• Understand website usage
• Personalize user experiences
• Improve educational outcomes
• Evaluate marketing effectiveness
You may manage cookie preferences through your browser settings.
12. Third-Party Service Providers
We may engage trusted third-party providers including:
• Learning management systems
• Course hosting platforms
• Webinar platforms
• Payment processors
• Email marketing services
• CRM providers
• Analytics providers
• Cloud storage providers
• Technical support providers
• Professional advisors
These providers may access personal information only as necessary to provide services on our behalf and are expected to protect the information appropriately.
13. Use of Artificial Intelligence
American Diversity Initiative may use artificial intelligence ("AI") technologies to support operations and enhance learning experiences.
AI tools may assist with:
• Learning support
• Research
• Administrative processes
• Communications
• Data analysis
• Customer support
AI-generated outputs are reviewed by humans where appropriate and do not replace professional judgment, educational oversight, or decision-making.
We aim to minimize personal information used within AI systems and implement reasonable safeguards where AI tools are utilized.
14. Disclosure of Information
We do not sell, rent, lease, or trade personal information.
We may disclose information:
• To service providers acting on our behalf
• To process transactions
• To issue certifications
• To comply with legal obligations
• To protect rights and safety
• To enforce agreements
• In connection with mergers, acquisitions, or business transfers
We aim to limit disclosures to what is reasonably necessary.
15. International Data Transfers
American Diversity Initiative serves learners, organizations, and partners globally. As a result, personal information may be collected, stored, processed, or accessed in jurisdictions outside your state, country, or region of residence.
American Diversity Initiative is headquartered in Ohio, USA. Personal information collected through our services is primarily processed and stored in the United States.
Some of our service providers, learning platforms, payment processors, cloud hosting providers, and technology partners may operate internationally. Personal information transferred to other jurisdictions may be subject to the laws of those jurisdictions and may be accessible to government authorities, courts, law enforcement agencies, or regulators in accordance with applicable laws.
Where required by applicable law, we implement reasonable safeguards and contractual protections designed to help protect personal information during international transfers.
16. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
• Delivering educational programs and services
• Maintaining learner records
• Verifying certifications and credentials
• Meeting legal, regulatory, tax, accounting, and contractual obligations
• Resolving disputes
• Protecting our legal rights
• Supporting security and fraud prevention activities
Retention periods may vary depending on the nature of the information, the services provided, and applicable legal requirements.
When personal information is no longer required, we will take reasonable steps to securely delete, anonymize, archive, or dispose of the information.
17. Security Measures
We use reasonable administrative, technical, physical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, loss, theft, alteration, or destruction.
These safeguards may include:
• Secure hosting environments
• Password-protected systems
• Access controls and permissions
• Encryption where appropriate
• Multi-factor authentication where available
• Staff training and confidentiality practices
• Secure file storage and management
• Monitoring and security review procedures
• Use of reputable technology providers
While we take reasonable steps to protect personal information, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure. Users should exercise caution when transmitting sensitive information electronically.
18. Access to Personal Information
Subject to applicable laws, you may request access to the personal information we hold about you.
Upon receiving a request, we may require sufficient information to verify your identity before providing access.
Where permitted by law, we may decline access requests that are:
• Frivolous, vexatious, or repetitive
• Excessive or unreasonable
• Related to information protected by legal privilege
• Related to information that would disclose personal information about another individual
• Restricted by legal, regulatory, or security requirements
Where access is denied, we will provide an explanation where required by law.
19. Correction of Personal Information
We strive to maintain accurate, complete, and up-to-date personal information.
If you believe any personal information we hold about you is inaccurate, incomplete, or outdated, you may request that we correct or update the information.
Where appropriate, we may request supporting documentation before making corrections.
20. Deletion of Personal Information
Subject to legal, regulatory, contractual, educational, accreditation, and business record retention requirements, you may request that we delete personal information we hold about you.
Please note that we may be required to retain certain information for purposes such as:
• Certification verification
• Educational records
• Legal compliance
• Tax and accounting obligations
• Fraud prevention
• Dispute resolution
• Security investigations
Where deletion is not possible, we will explain the reasons, where required by law.
21. Withdrawal of Consent
You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal, contractual, operational, and educational record requirements.
To withdraw consent, please contact us using the contact information provided below.
Please note that withdrawing consent may affect our ability to:
• Provide educational services
• Maintain learner accounts
• Deliver certifications
• Process registrations
• Provide customer support
• Fulfill contractual obligations
22. Privacy Incidents and Data Breaches
If we become aware of a privacy incident, security breach, or unauthorized access involving personal information, we will take reasonable steps to:
• Investigate the incident
• Contain and mitigate potential harm
• Assess the risks involved
• Implement corrective measures
• Comply with applicable legal obligations
Where required by applicable law, we will notify affected individuals and relevant regulatory authorities within required timeframes.
We will also maintain records of privacy incidents where required by law.
23. Privacy Rights of Certain Residents
Depending on your location and applicable laws, you may have additional privacy rights.
These rights may include:
• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of personal information
• The right to restrict certain processing activities
• The right to object to certain uses of personal information
• The right to data portability
• The right to withdraw consent
• The right to file a complaint with a supervisory authority or privacy regulator
Residents of certain jurisdictions, including the European Economic Area (EEA), United Kingdom, California, and other jurisdictions with applicable privacy laws, may be entitled to additional rights under applicable law.
Requests will be reviewed and processed in accordance with applicable legal requirements.
24. Children's Privacy
American Diversity Initiative's services are intended primarily for adults, professionals, organizations, and workplace learners.
We do not knowingly collect personal information from children under the age of 13, or a higher age where required by applicable law, without appropriate parental or guardian consent.
If we become aware that personal information has been collected from a child without the required consent, we will take reasonable steps to delete the information.
Parents or guardians who believe a child has provided personal information may contact us to request removal.
25. Third-Party Websites and External Links
Our website, courses, communications, and educational resources may contain links to third-party websites, applications, platforms, or services.
These third-party services operate independently and may have their own privacy policies, terms of service, and data collection practices.
American Diversity Initiative is not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We encourage users to review the privacy policies of any third-party services before providing personal information.
26. Testimonials, Reviews, and Public Feedback
From time to time, learners, participants, clients, partners, or event attendees may provide testimonials, reviews, feedback, comments, endorsements, or success stories.
With your consent where required, we may use testimonials, reviews, and feedback in:
• Marketing materials
• Website content
• Social media content
• Promotional materials
• Educational materials
• Presentations and proposals
We will not intentionally publish sensitive personal information without appropriate consent.
You may request that we discontinue future use of a testimonial or review, subject to reasonable business, legal, archival, or operational limitations.
27. Changes to This Privacy Policy and Contact Information
We may update this Privacy Policy from time to time to reflect changes in:
• Our services
• Technology platforms
• Business operations
• Legal requirements
• Industry practices
• Security measures
The most current version of This Privacy Policy will always be posted on our website with the updated effective date.
Your continued use of our website, learning platforms, products, or services after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, requests for access, correction requests, deletion requests, consent withdrawal requests, or privacy-related inquiries, please contact:
American Diversity Initiative
Email: lscaravelli@americandiversityinitiative.com
Mailing Address: 3060 Monticello Blvd, Cleveland, Ohio, USA, 44118
We will make reasonable efforts to respond to privacy-related inquiries within applicable legal timeframes.